This book investigates organizational learning from a variety ofinformation processing perspectives. Continuous change and complexity inregulatory, social and economic environments are increasingly forcingorganizations and their employees to acquire the necessary job-specificknowledge at the right time and in the right format. Though many regulatorydocuments are now available in digital form, their complexity and diversitymake identifying the relevant elements for a particular context a challenging task.In such scenarios, business processes tend to be important sources ofknowledge, containing rich but in many cases embedded, hidden knowledge.

This book discusses the possible connection between businessprocess models and corporate knowledge assets; knowledge extraction approachesbased on organizational processes; developing and maintaining corporateknowledge bases; and semantic business process management and its relation toorganizational learning approaches. Theindividual chapters reveal the differentelements of a knowledge management solution designed to extract, organize andpreserve the knowledge embedded in business processes so as to: enrichorganizational knowledge bases in a systematic and controlled way, supportemployees in acquiring job role-specific knowledge, promote organizationallearning, and steer human capital investment. All of these topics are analyzedon the basis of real-world cases from the domains of insurance, food safety,innovation, and funding.

Dr. András Gábor is director of Institute of Informatics andprofessor of Department of Information Systems at the Corvinus University of Budapest, research director of Corvinno Technology Transfer Ltd. He earned a diploma (MSc) in Business and Economics (1974), and in Computer Science (1979), dr. univ. oec. (1976), CSc (Ph.D) (1983), CISA (1999), habil.dr (2002). His expertise spans systems analysis, process management, information management, intelligent systems. He leads several national and international research projects and is the author of prominent Hungarian and international publications. He was visiting scholar at DePaul University, Chicago, Imperial College, London, and at the University of Amsterdam. Besides academic activities, he was a consultant for the Inter-ministerial Committee for IT and the Modernization and Integration Project Office, 1990-98. Between 2003-2006 worked as a consultant on behalf of the Ministry of Educationconcerning MIS development in Higher Education.

Andrea K, PhD, Habil, CISA is an Associate Professor of Corvinus University of Budapest, Department of Information Systems. She has a University Doctoral degree in Computer Science (1992) from Corvinus University of Budapest, Hungary and a PhD degree in Management and Business Administration (2005) from Corvinus University of Budapest, Hungary. She participated in several international and national research projects in the areas of: intelligent systems, knowledge management; semantic technologies and e-government. She has published more than 80 papers in international scientific journals and conferences. Her research interests include: intelligent systems, business intelligence, knowledge management, and semantic technologies.